City of Houma - Utility Billing Schedule Update
09/29/2021 10:58 AM
CITY OF HOUMA - Utility Billing Schedule Update
A message from Mr. Ed Lawson in Customer Service:
"Hurricane Ida has been difficult on all of us, but we are working hard to get our utility billing back to normal. The Customer Service Department’s regular monthly utility billing schedule will be altered due to impacts from the storm.
The majority of our customers’ October 2021 bills will reflect approximately two months of services. Please refer to the Read Date on your billing statement. A staff shortage has resulted in a delay in meter readings, so, in addition to the two months, some customers may see up to an additional two weeks in billing based on when their meter was actually read. The October bill will only reflect meter readings before the storm hit on August 29, 2021 and after we were able to resume meter readings."
Note: Customers will only be billed for usage that was consumed.